Kigali Serena Hotel
-1.95543, 30.06188Offering a bureau de change and a lift, Kigali Serena Hotel is located about 10 minutes by car from Caplaki. From this 5-star hotel you can admire views of the city, enjoy a treatment room, a Jacuzzi, and sauna facilities and take advantage of a central location.
Location
The property is situated in the heart of Kigali, relatively near Sainte-Famille Church. Kigali Cultural Village is approximately 5 minutes' drive from the hotel in Kigali. Visit pond, within a 5-minute drive of the accommodation, and feel complete harmony with the nature of Rwanda. Kigali Serena Hotel is also within 25 minutes' walk of Kandt House Museum.
The property is located 15 km from Kigali International airport and extremely close to Chuk bus stop.
Rooms
The accommodation has 116 rooms with a balcony and a seating area. A flat-screen TV with satellite channels along with a minibar fridge and tea/coffee making equipment are provided. They have a comfortable interior. The spacious bathrooms are appointed with bathrobes as well as a sauna and a shower/bath combination.
Eat & Drink
There is a pool bar for guests to enjoy their meal. The Serena Kigali offers a menu of Indian cuisine, which you can taste in the Indian Milima restaurant. The pool bar on-site has its own complimentary wireless internet and a TV. The bar area includes a lounge.
Leisure & Business
At this Kigali hotel a gym and a shared lounge are available for an extra charge. The Serena features an outdoor pool and a fitness area to help guests stay in shape. You can also relax with beauty therapy, body wraps, and body scrub, and visit a wellness centre on site. Finally, the luxury Serena houses a business centre featuring a work desk and a xerox.
Rooms and availability
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Max:2 persons
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Max:3 persons
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Bed options:2 Single beds or 1 Double bed2 Single beds or 1 King-size bed
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Max:2 persons
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Bed options:1 Queen-size bed
Essential information about Kigali Serena Hotel
💵 Lowest room price | 311 C$ |
📏 Distance to centre | 700 m |
🗺️ Location rating | 9.0 |
✈️ Distance to airport | 13.5 km |
🧳 Nearest airport | Kigali International, KGL |
Location
- City landmarks
- Nearby
- Restaurants
- Hotels nearby
Reviews of Kigali Serena Hotel
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missingWrote a review on 16 Decfriendly staffexpensive shuttle
A warm farewell in Kigali
Our last hours in Rwanda were spent lounging by the lovely pool with excellent food. Dinah at reception went above and beyond to assist us with check-in troubles.
The airport shuttle cost $35, which felt steep for a quick drive. I expected it to be free or less considering the short distance.
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missingWrote a review on 25 Novcomfortable bedresponsive staffpoor payment process
I had a disappointing experience with the room assignment and payment process, which overshadowed the overall stay. My guest received a standard room instead of the superior one I booked.
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missingWrote a review on 21 Novoutdoor areafriendly staffmaintenance issuesair conditioning
All Pros, no Cons (or vice versa)
This property genuinely impressed me with its lovely outdoor area and nutritious breakfast! I felt welcomed by the friendly staff, making for a pleasant experience.
I encountered some issues with maintenance as my room air conditioning didn't function adequately! This detracted from my overall comfort during the stay.
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missingWrote a review on 16 Novgreat breakfastfaulty air conditioning
The breakfast spread was outstanding, particularly the variety of fresh fruits.
The air conditioning unit in our room didn’t function properly, making it very uncomfortable to sleep.
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missingWrote a review on 28 Septfriendly staffamazing breakfastgreat locationroom setup issue
Had an amazing time with friends! We explored the Animal Orphanage and enjoyed a fabulous dinner by the pool. Breakfast was a highlight, especially the fresh fruits. The crew was super friendly and made us feel right at home.
The only hiccup was the room setup. we requested two single beds but got a big double instead, which was a bit uncomfortable for sharing.
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missingWrote a review on 22 Septgreat breakfastpool view
This was just a fitting option for a short staycation in Kigali with definitely value for money. I enjoyed breakfast outside overlooking the pool, and the variety of foods offered was nice. Check if there are any big events happening during your stay to avoid the rush.
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missingWrote a review on 28 Augstunning viewsamazing breakfastworn facilities
Conveniently located near the city center, offering stunning views of the surrounding hills. The breakfast selection shines, especially the array of fresh fruits, making for an energizing start to the day.
The facilities exhibit signs of age, from worn light switches to problematic door closures, diminishing the five-star feel. My stay coincided with a major conference, leading to mix-ups with room assignments and disruptive disturbances at odd hours. Additionally, one of the air conditioning units struggled to maintain a comfortable temperature, leading to an uncomfortable night of sleep.
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missingWrote a review on 21 Augexcellent breakfastwonderful staff
truly heartfelt experiences at serena hotel come with warmth of staff guaranteeing comfort in every detail
The breakfast buffet was excellent, with excellent service.
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missingWrote a review on 09 Julfriendly staffdelicious breakfast
Couple looking for luxury
I had a superb time at the hotel the breakfast buffet was like a feast with everything you could imagine and the staff was as friendly as they come. The rooms had everything from comfy beds to a balcony overlooking the pool, perfect for a drink or two at night.
It wasn’t inexpensive but we got good value for our stay.
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missingWrote a review on 22 Junspacious suitedelicious breakfastrelaxing spa
Impressive Amenities with Room for Improvement!
I loved the spacious suite we were upgraded to! The breakfast spread was delicious with diverse options. Enjoyed a relaxing jet lag massage at the spa. However, the slow service at the restaurant was a disappointment. Be sure to tip early for stress-free pampering!
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missingWrote a review on 12 Junspa experienceamazing breakfast
luxurious, luxurious, luxurious
I loved my stay in the Superior Double Room! The spa was heavenly, with an lovely massage that melted my stress away. And let’s not forget the breakfast buffet-an absolute feast with fresh fruits and a variety that set my day off perfectly!
100% recommend! 🥰✨
FAQ about Kigali Serena Hotel
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